Client Support & Training Coordinator - Vending Solutions Specialist

Join 1220 Pacific Grand Tower Corporation as a Client Support & Training Coordinator in the vibrant heart of Bali! This is a unique opportunity to bridge the gap between cutting-edge vending machine technology and client success. You’ll play a pivotal role in empowering our clients to maximize their vending solutions, from initial setup to ongoing optimization.

As part of our dynamic team in Canggu, you’ll be the face of our vending expertise, providing top-notch support and training to clients across Bali. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a passion for helping others succeed. With a salary range of Rp 7,000,000 - Rp 8,000,000 per bulan, this is your chance to combine your technical skills with a love for customer service in one of Indonesia’s most sought-after destinations.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Provide exceptional customer support to clients, ensuring their vending machines are operational and optimized.
• Conduct comprehensive training sessions for clients, covering machine operation, maintenance, and troubleshooting.
• Monitor and analyze vending machine performance data to identify trends and areas for improvement.
• Collaborate with the technical team to resolve complex issues and implement solutions.
• Develop and maintain client support documentation, including manuals, guides, and FAQs.
• Assist in the planning and execution of client events, workshops, and training programs.
• Stay updated with the latest advancements in vending technology and industry best practices.
• Contribute to the continuous improvement of our client support and training processes.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Computer Science, or a related field.
• Minimum 3 years of experience in customer support, technical training, or a similar role in the vending industry.
• Proficient in English, both written and spoken.
• Familiarity with vending machine software and hardware, such as VendoSoft, VendoPro, or similar systems.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certification in customer service or technical training is a plus.

🛠️ Keahlian

Lowongan Terkait